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Frequently Asked Questions

Welcome to futuremuseum.co.uk

We hope you are enjoying the website and its resources but if you have any problems using the site then please see if any of the following tips help:

  1. I can't find what I'm looking for
  2. The text is too small
  3. The interactives don't work
  4. I want further information about a subject I have seen on futuremuseum.co.uk
  5. I have some more information that I would like to pass on to be included in the futuremuseum.co.uk site
  6. I would like to donate an object to one of the museums
  7. I have spotted a mistake
1. I can't find what I'm looking for
The site is designed to help you get to the information you want as quickly as possible.

You can use the Search box in the top left of the screen - just type in a few words relating to what you want, or a name and press go. You'll be shown the nearest matches to your search - just click on the one you want and you'll be taken straight there. (We've also tried to guess some of the most common spelling mistakes that might be entered!).

All the information on our collections is divided up into three major categories - People, Life and Work, and Arts and Crafts. You can find these on the homepage. Just click through the themes and sub-themes. If you find yourself going down the wrong route just click 'Back' on your browser toolbar.

You may be looking for something that we haven't yet put onto the site. Wherever possible we have tried to give an indication of when this information is scheduled to be included - we have a three-year work schedule.

Finally, if you are really stuck, then click on Contact Us and we'll do our best to reply by e-mail.
2. The text is too small
Check your web-browser - many allow you to change the size of the text appearing on web-sites.
3. The interactives don't work
Our interactives require Flash for them to work. Just click on the 'Download Flash' button and follow the instructions. You will require Flash version 7 or better for the interactive elements to work.
4. I want further information about a subject I have seen on futuremuseum.co.uk
If you have an enquiry about an object, person or theme then use the 'Contact Us' facility on the toolbar. Please include the 'digital number' of the object to help us identify which one you are referring to (this can be found in the information next to the object). We will pass on your enquiry to the museum that owns the object or is most relevant.
5. I have some more information that I would like to pass on to be included in the futuremuseum.co.uk site.
As with point 4 above, use the 'Contact Us' facility on the toolbar to send us an e-mail. We cannot guarantee that your information will be included on the site.
6. I would like to donate an object to one of the museums
We are always grateful to receive offers of donation. However each offer needs to be assessed carefully for criteria such as storage space, conservation needed, whether the museum already has an example of the object, etc. Please use the 'Contact Us' facility and include as many details as you can. We will pass on the offer to the most relevant museum.
7. I have spotted a mistake
Please use the 'Contact Us' facility and let us know where the mistake is, and we will look into it.